Shipping and delivery policy

 

I. GENERAL INFORMATION

The ownership of this website WWW.MERINOSPAIN.COM, (hereinafter Website) flaunts it: JOAQUIN ORTIZ CAPILLA, with NIF: , and whose contact details are:

· Address: DISSEMINATED BAD AFTERNOONS 134. 06411- MEDELLIN BADAJOZ

· Contact telephone: 619278202 · Contact email: MERINOSPAIN@GMAIL.COM

This document (as well as other documents mentioned here) regulates the conditions governing the use of this Website (WWW.MERINOSPAIN.COM) and the purchase or acquisition of products and/or services in the same (onwards, Conditions).

For the purposes of these Conditions, it is understood that the activity that EVOO ORO MERINO carries out through the Website includes:

In addition to reading these Conditions, before accessing, browse and/or use this website, The User must have read the Legal Notice and the General Conditions of Use, including, the cookie policy, and the privacy and data protection policy of EVOO ORO MERINO. By using this Website or by making and/or requesting the acquisition of a product and/or service through it, the User agrees to be bound by these Conditions and by everything mentioned above., so if you don't agree with all of this, You must not use this Website.

In addition, It is reported that these policies could be modified. The User is responsible for consulting them every time they access, browse and/or use the Website since those that are in force at the time the purchase of products and/or services are requested will be applicable..

For all questions that the User may have in relation to the Conditions, they can contact the owner using the contact information provided above or, in your case, using the contact form.

II. THE USER

access, navigation and use of the Website, confers user status (hereinafter referred to, indistinctly, individually as a User or jointly as Users), so they are accepted, since you start browsing the Website, all the Conditions established here, as well as its subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as the case may be..

The User assumes responsibility for correct use of the Website. This responsibility will extend to:

· Use this Website only to make inquiries and legally valid purchases or acquisitions..

· Do not make any false or fraudulent purchases. If it could reasonably be considered that a purchase of this nature has been made, could be annulled and the relevant authorities would be informed.

· Provide true and lawful contact information, For example, email address, postal address and/or other information (see Legal Notice and General Conditions of Use).

The User declares to be older than 18 years and have legal capacity to enter into contracts through this Website.

The Website is aimed mainly at Users residing in Spain. EVOO ORO MERINO does not ensure that the Website complies with the laws of other countries., either totally or partially. EVOO ORO MERINO declines all responsibility that may arise from said access., nor does it ensure shipments or provision of services outside of Spain.. The User may formalize, at your choice, with EVOO ORO MERINO the purchase and sale contract of the desired products and/or services in any of the languages ​​in which these Conditions are available on this Website.

III. PRICE AND PAYMENT

The prices displayed on the Website are final., in Euros (€) and include taxes, unless due to legal requirement, especially regarding VAT, different issue is pointed out and applied.

Shipping costs are included in the final prices of the products as shown on the Website. So, EVOO ORO MERINO carries out delivery and/or shipping services through: MRW.

In no case will the Website automatically add additional costs to the price of a product or service., but only those that the User has voluntarily and freely selected and chosen.

Prices may change at any time, but possible changes will not affect orders or purchases for which the User has already received an order confirmation..

The accepted payment methods will be: Credit or debit card, PayPal, and Bank transfer

EVOO ORO MERINO uses all means to guarantee the confidentiality and security of payment data transmitted by the User during transactions through the Website. As such, The Website uses a secure SSL payment system (Secure Socket Layer).

Credit cards will be subject to verification and authorization by the issuing bank., if said entity does not authorize the payment, EVOO ORO MERINO will not be responsible for any delay or lack of delivery and will not be able to formalize any contract with the User..

Once EVOO ORO MERINO receives the purchase order from the User through the Website, A pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time the shipping confirmation and/or confirmation of the service provided in the correct manner and, in your case, established place.

If the payment method is PayPal, The charge will be made at the time that AOVE ORO MERINO sends a confirmation of the purchase order or acquisition of products and/or services to the User..

In any case, al hacer clic en \»COMPRAR\» el Usuario confirma que el método de pago utilizado es suyo.

Purchase or acquisition orders in which the User selects bank transfer as a means of payment will be reserved during 5 calendar days from the confirmation of the order to allow sufficient time for the bank transfer to be taken into account by the payment system used by AOVE ORO MERINO for the Website. When the system receives the transfer, The order will be prepared and managed for shipping.

Using this payment method, The User must ensure that they correctly enter the exact amount of the purchase order, as well as the number of

account and transfer reference. In case of error, EVOO ORO MERINO will not be able to validate the order, which will be canceled.

IV. SHIPPING AND DELIVERY

In cases where it is necessary to physically deliver the contracted good, Deliveries will be made within the following territory: Spain (Peninsula and Balearic Islands), European Union Except for those cases in which there are unforeseen or extraordinary circumstances or, in your case, derived from product customization, The purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within the maximum period of 30 calendar days from the date of order confirmation.

If for some reason, that was attributable to him, EVOO ORO MERINO could not meet the delivery date, will contact the User to inform him of this circumstance and, The latter may choose to continue with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid.. In any case, Home deliveries are made on business days.

If it is impossible to deliver the order due to the absence of the User, the order could be returned to the warehouse. Nevertheless, The carrier would leave a notice explaining where the order is and how to have it delivered again..

If the User is not going to be at the delivery location in the agreed time slot, You must contact EVOO ORO MERINO to arrange delivery on another day.

In case they pass 10 days from when your order is available for delivery, and has not been delivered for reasons not attributable to EVOO ORO MERINO, EVOO ORO MERINO will understand that the User wishes to withdraw from the contract and it will be considered resolved.. As a result of the termination of the contract, Payments received from the User will be returned, with the exception of additional expenses resulting from the User's own choice of a delivery method other than the least expensive ordinary delivery method offered by the Website., without any undue delay and, in any case, within the maximum period of 14 calendar days from the date on which the contract is considered terminated.

Nevertheless, The User must keep in mind that the transportation derived from the resolution may have an additional cost that may be passed on to them..

For the purposes of these Conditions, It will be understood that delivery has taken place or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products.,

which will be accredited by signing the receipt of the order at the agreed delivery address.

The risks that may arise from the products will be borne by the User from the moment of delivery.. The User acquires ownership of the products when EVOO ORO MERINO receives full payment of all amounts due in relation to the purchase or acquisition made., including shipping costs, or at the time of delivery, if this takes place at a time after complete receipt of the amount to be paid by EVOO ORO MERINO.

In accordance with the provisions of the Law 37/1992, of 28 December, of Value Added Tax (IVA), Purchase orders for delivery and/or provision will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands., Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific article in question..

In this same sense, and in accordance with Chapter I of Title V of the Directive 2006/112 of the Council of 28 November 2006 concerning the common VAT system, purchase orders will be located, for delivery and/or provision, in that Member State of the European Union in which the address appearing on the purchase order is located and, therefore, The applicable VAT will be that in force in said Member State.

V. TECHNICAL MEANS TO CORRECT ERRORS

The User is informed that in the event that they detect that an error has occurred when entering data necessary to process their purchase request on the Website, You may modify them by contacting EVOO ORO MERINO through the contact spaces enabled on the Website., y, in your case, through those authorized to contact customer service, and/or using the contact information provided in the first clause (General information). In addition, This information could also be corrected by the User through their personal space connecting to the Website..

In any case, the User, antes de hacer clic en \»COMPRAR\», has access to space, cart, or basket where your purchase requests are noted and you can make modifications. Likewise, The User is referred to consult the Legal Notice and General Conditions of Use and, specifically, the Privacy Policy to obtain more information on how to exercise your right to rectification as established in the Regulations (UE) 2016/679 of the European Parliament and the Council, of 27 April 2016, relating to the protection of natural persons with regard to the

processing of personal data and the free circulation of these data (GDPR) and in the Organic Law 3/2018, of 5 December, Protection of Personal Data and guarantee of digital rights.

VI. APPLICABLE LAW AND JURISDICTION

access, Navigation and/or use of this Website and the contracts for the purchase of products through it will be governed by Spanish legislation..

Any dispute, problem or disagreement arising from or related to access, navigation and/or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between AOVE ORO MERINO and the User, will be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.

VII. COMPLAINTS AND CLAIMS

The User can send their complaints to EVOO ORO MERINO, complaints or any other comments that you wish to make through the contact information provided at the beginning of these Conditions (General Information).

Besides, EVOO ORO MERINO has official complaint forms available to consumers and users, and that they can request EVOO ORO MERINO at any time, using the contact details provided at the beginning of these Conditions (General Information).

In addition, if a dispute arises from the execution of this purchase contract between AOVE ORO MERINO and the User, The User as a consumer can request an extrajudicial dispute resolution, in accordance with the Regulation (UE) 524/2013 of the European Parliament and the Council, of 21 May 2013, on online dispute resolution in consumer matters and amending the Regulation (CE) 2006/2004 and Directive 2009/22/EC. You can access this method through the following website: https://ec.europa.eu/consumers/odr/. This General Conditions of Sale document has been created using the online general conditions of sale template generator on the day 10/04/2024.